We Respect Your Privacy
Privacy Policy
Effective Date: 8/31/2025
Last Updated: 8/31/2025
Scope and Application
This Privacy Policy ("Policy") applies to all personal information collected by Fearless Professional Speakers ("we," "our," "us," or "Company") through our website located at www.lachlanspiers.com ("Website"), our products and services, and all related communications.
By accessing our Website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.
Information We Collect
Information You Provide Directly
We collect personal information you voluntarily provide, including:
Identity Information: Name, email address, phone number
Payment Information: Billing address, payment method details (processed by third-party processors)
Communication Information: Messages, feedback, support requests, survey responses
Account Information: Username, password, preferences
Demographic Information: Age, location, professional background (when voluntarily provided)
Information Collected Automatically
We automatically collect certain information when you visit our Website:
Technical Information: IP address, browser type, operating system, device identifiers
Usage Information: Pages visited, time spent, click patterns, referral sources
Cookies and Tracking Technologies: See Section 8 below
Information from Third Parties
We may receive information about you from:
Payment Processors: Transaction confirmation and fraud prevention data
Marketing Partners: Campaign performance and attribution data
Social Media Platforms: If you interact with our social media content
Analytics Providers: Website usage and performance metrics
How We Use Your Information
We use your personal information for the following purposes:
Service Provision
Delivering digital products and materials
Processing payments and transactions
Providing customer support and technical assistance
Sending transactional communications (receipts, confirmations, updates)
Business Operations
Improving our products and services
Conducting research and analytics
Preventing fraud and ensuring security
Complying with legal obligations
Enforcing our Terms and Conditions
Marketing and Communications
Sending promotional emails and marketing materials (with consent)
Personalizing content and recommendations
Conducting market research and surveys
Retargeting advertisements on third-party platforms
Legal Bases for Processing (EU Users)
We process personal information based on:
Contract Performance: To fulfill our obligations under our Terms and Conditions
Legitimate Interests: For business operations, security, and improvements
Consent: For marketing communications and non-essential cookies
Legal Compliance: To meet regulatory and legal requirements
How We Share Your Information
Service Providers
We share information with trusted third-party service providers who assist with:
Payment processing (e.g., Stripe, PayPal)
Email marketing and communication (e.g., Mailchimp, ConvertKit)
Website hosting and cloud storage
Analytics and performance monitoring
Customer support platforms
All service providers are contractually bound to protect your information and use it only for specified purposes.
Business Transfers
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose information when required by law, court order, or government request, or to:
Protect our legal rights and property
Investigate fraud or security incidents
Comply with regulatory obligations
Protect the safety of our users or the public
With Your Consent
We may share information for other purposes with your explicit consent.
WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR MONETARY CONSIDERATION.
Your Privacy Rights
Rights for All Users
Access: Request a copy of personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal limitations)
Opt-Out: Unsubscribe from marketing communications at any time
Additional Rights for California Residents (CCPA)
Right to Know: Detailed information about data collection, use, and sharing
Right to Delete: Request deletion of personal information (with exceptions)
Right to Opt-Out: Opt-out of sale of personal information (though we don't sell data)
Right to Non-Discrimination: Equal service regardless of privacy choices
Right to Portability: Receive personal information in a portable format
Additional Rights for EU Residents (GDPR)
Right to Portability: Receive personal information in a machine-readable format
Right to Restrict Processing: Limit how we process your information
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for consent-based processing
Right to Lodge Complaints: File complaints with data protection authorities
How to Exercise Your Rights
To exercise any privacy rights, contact us at:
Email: [email protected]
Subject Line: "Privacy Rights Request"
Include: Your full name, email address, and specific request
We will respond to verified requests within 30 days (45 days for complex requests).
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
SSL/TLS encryption for data transmission
Secure hosting and storage systems
Access controls and employee training
Regular security assessments and updates
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
Data Retention
We retain personal information for as long as necessary to:
Provide our products and services
Comply with legal obligations
Resolve disputes and enforce agreements
Achieve the purposes outlined in this Policy
Specific Retention Periods:
Account Information: Retained while account is active plus 7 years after closure
Transaction Records: Retained for 7 years for tax and legal compliance
Marketing Data: Retained until you opt-out or we determine it's no longer needed
Website Analytics: Retained for 26 months
Cookies and Tracking Technologies
Types of Cookies We Use
Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Enable personalized advertising and retargeting
Preference Cookies: Remember your settings and preferences
Third-Party Cookies
We may allow third-party services to place cookies, including:
Google Analytics
Facebook Pixel
Google Ads
Other advertising and analytics platforms
Your Cookie Choices
You can control cookies through:
Browser settings (to block or delete cookies)
Opt-out tools provided by advertising networks
Our cookie consent banner (where applicable)
Note: Disabling essential cookies may impact website functionality.
International Data Transfers
For Non-US Users: Your information may be transferred to and processed in the United States, which may have different data protection laws than your country. By using our services, you consent to such transfers.
For EU Users: We ensure adequate protection through:
Standard Contractual Clauses approved by the European Commission
Adequacy decisions where applicable
Other appropriate safeguards as required by GDPR
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.
For users ages 13-17: Parental consent is required before purchase or use of our services.
Marketing Communications
Email Marketing
We may send marketing emails to users who:
Have purchased our products
Have opted in to receive marketing communications
Have engaged with our content (subject to applicable law)
Opt-Out Options
You can opt-out of marketing communications by:
Clicking "unsubscribe" in any marketing email
Contacting us at [email protected]
Updating your communication preferences in your account
Note: You cannot opt-out of transactional communications related to your purchases.
Third-Party Links and Services
Our Website may contain links to third-party websites or integrate third-party services. This Privacy Policy does not apply to such third parties. We encourage you to review their privacy policies before providing any information.
We are not responsible for the privacy practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
Changes in our practices
Legal or regulatory requirements
New features or services
Notice of Changes:
Material Changes: We will provide prominent notice on our Website and via email to registered users at least 30 days before effective date
Non-Material Changes: We will update the "Last Updated" date and post the revised policy on our Website
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Information
For questions or concerns about this privacy policy: [email protected]
Compliance Certifications
This Privacy Policy is designed to comply with:
California Consumer Privacy Act (CCPA)
General Data Protection Regulation (GDPR)
CAN-SPAM Act
Children's Online Privacy Protection Act (COPPA)
Other applicable state and federal privacy laws
Effective Date and Acknowledgement
This Privacy Policy is effective as of the date listed above. By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
FOR CALIFORNIA RESIDENTS: We have not sold personal information in the preceding 12 months and do not sell personal information.
FOR EU RESIDENTS: Our lawful basis for processing is outlined in the "Legal Bases for Processing (EU Users)" section above.